Newsletter Subscription Agreement
This agreement is between (Client Name), an individual, (referred to as 'SUBSCRIBER'), and Exodus Marketing (referred to as 'EXODUS'). This agreement clearly lays out your obligations to your newsletter subscription and our obligations to you, the SUBSCRIBER.
Section 1: PUBLISHING AGREEMENT - 'SUBSCRIBER' understands newsletters are produced month to month. Production continues on our regular printing schedule until canceled. All cancellation requests must be received in writing with a signature, either by fax or US Mail, before the deadline outlined in Section 4 of this digital agreement. There is NO HOLD POLICY. It is NOT POSSIBLE for newsletter subscriptions to be put on hold.
Section 2: PAYMENT & BILLING POLICY - All subscriptions are pre-paid prior to personalization and printing. All newsletter services are charged on the 1st of the month for the next month's issue. Accounts are past due if the payment method on file declines. Past due accounts are notified regarding their status and if remain unpaid may be sent to collections. A declined payment method does not stop production.
Section 3: SUBMISSION OF PERSONALIZATION - ALL personalization & mailing lists must be received through the online portal. (http://my.xomark.com) Content received through any other means can't be accounted for. You'll receive your customer number, password, and instructions shortly after completing this registration form. The printing of newsletters is not contingent on the submission of personalization. Submitted content is the will of SUBSCRIBER and you are responsible for the accuracy of all submitted content. A "proof" of personalization is sent during production for your approval prior to printing. However, neglecting to approve a proof does not halt or hold the printing/mailing/shipping process. Exodus makes every effort to correct spelling and basic grammar on submitted content prior to printing.
Section 4: DEADLINES, CHANGES & CANCELLATIONS - All newsletter changes or cancellations are subject to the deadline of the 1st of the month for the following month's issue. Meaning, on the 1st of the month THE DEADLINE HAS PASSED. If no changes are received, newsletters will remain "AS IS" in accordance with 'SUBSCRIBER'S' previous issue. No "proof" is sent if no changes are received. Submitted changes to your newsletter are followed by a PDF "proof" and is made available on the dashboard for approval. As a reminder, a courtesy email is sent on the 24th & 28th of the month prior to your submission deadline. It is the responsibility of the SUBSCRIBER to meet the deadline for changes under all circumstances.
Section 5: MAIL SERVICE - Mail service is for the record count of your mailing list. We suggest the SUBSCRIBER be included on the mailing list to witness the mail process. Addresses added to SUBSCRIBER mailing lists are an agreement to increased newsletter and postage counts, which subsequently increase costs according to the current pricing schedule. EXTRAS: Extras are newsletters printed above your mailing address count and shipped Fedex Ground. All newsletters, either with or without mail service, are guaranteed to be mailed/shipped no later than the 1st week of the issue month. SUBSCRIBER understands that Exodus has no influence or control over timetables/delivery schedules of the United States Postal Service. All mailing lists and client information are fully protected under the Exodus Marketing Privacy Policy.